If you change your mind completely, please cancel as soon as you can - someone else may need your slot urgently!
"I can't make my appointment!"
You can reschedule any service with notice. For the system to work for you, myself and other clients, conditions and deadlines must be in place.
* Online bookings can only be rescheduled ONLINE. Open the system email you were sent for your booking, click reschedule. Your booking was discounted on the basis we don't tie time up with emails, calls or texts - this is just as important if you need to make changes. As long as you follow the time deadlines below, there shouldn't be any need for contact
* Single booking and Skype special reschedule deadline: 3 hours before
* Double booking reschedule deadline: 4 hours before
* Group booking reschedules should be made 24 hours in advance, as this causes considerable inconvenience.
* Tea parties - 2 person parties can be rescheduled 24 hours before however groups or 3 or more should give 48 hours warning.
SO WHAT HAPPENS WHEN YOU MISS THE RESCHEDULE DEADLINE?
The deposit is a small amount that covers mainly running and administration costs. If you have paid a deposit this will be forfeit. If you have paid in full, you still only lose the value of the deposit.
A slot cancelled or rescheduled outside of deadlines, usually cannot be resold. For my service to continue for all, I would ask you to please accept these terms in a spiritually responsible manner.
When something goes wrong...
In British law, readings are deemed for ENTERTAINMENT PURPOSES
- this is in place to protect BOTH parties.